How I became an online therapist

Elizabeth Longshaw

I began working online in March 2020, because of the COVID-19 pandemic. The enforced lockdown gave me an opportunity to reappraise the way I work and enabled me to learn a new skill. Counsellors are expected to regularly undertake training, assess abilities, and develop new ways of working but I see this as integral to my practice. Therefore, lockdown gave me the opportunity to re-evaluate the way I work. Consequently, I am now qualified to work online in addition to working face-to-face and am looking to offer a blended approach, where I incorporate both ways of working. This serves as a means where I can reach out to a greater number of people in need which, in turn, is even more enriching for me.

Email Elizabeth Longshaw

How I became an online therapist

Eleanor Carn

“I became an online therapist in 2015 after realising that many people who could benefit from regular therapy might be unable to make appointments that they had to also factor in costs to travel to and from sessions, or were put off by the idea of being in a waiting room, or were unable to carve out the time to go out for therapy due to work or childcare, or other factors. My traditional therapy training was quite anti the idea of online therapy, seeing it as less than the “real thing” of face to face, I always felt this was wrong, and that not changing with the times would one unhelpful for clients and therapists alike. We use the internet for everything else, why should therapy be different? I believe in meeting clients where they are, and that the right match between a client and a therapist shouldn’t just be dictated by geographical proximity. Being able to meet clients online has also allowed for flexibility when clients have needed to relocate, changed work, or had major life changes like having children. 

Since training in online therapy, as well as the UK, I have worked with clients in Malaysia, India, France, Slovenia, and Hong Kong. For many English Speaking expats, the ability to have therapy in their first language is invaluable. 

I currently still live in the UK, although my dream is to move to a slightly warmer climate! Working online makes this a possibility too.” 


ACTO’s first online conference

2020 and 2021 have been years like no other. For online therapy this has seen enormous growth for our online profession. And so much to learn, so much to excite us.

Our Conference will be an exciting thought-provoking day with:

  • leading expert speakers, providing a series of presentations of key topics in the field,
  • interactive workshops and
  • time to network and relax together in the online therapeutic professional community.

This is a conference for all mental health practitioners working online, including therapists, psychologists, psychiatrists, social workers and other health care professionals.


Topics include:

  • Joining the Dots between the Past and the Present
  • Why do we do what we do do?” What does the research tell us?
  • “If a thing is worth doing, it’s worth doing well.” ACTO: driving up standards in online therapy
  • Super Vision: the oversight keeping us on the straight and narrow in the digital space
  • The Voice within the Written Word. Text Based Therapy with CYP
  • Lessons from Covid, the way forward
  • Online supervision


There will be an exciting selection of workshops to choose from during the afternoon. You will be able to select two workshops from a large selection.  Workshops will include Working internationallyWorking with Children and Adolescents, Inclusivity, Diversity and Social Justice, but there will also be many more to choose from.